The shipping costs depend on the quantity ordered, the payment method and the country of destination. The corresponding amount will be displayed and calculated in the ordering process. Below you will find an overview of all countries, which are supplied by us:
Cash in advance
packet to 31.5 kg Longest Site /Girht: 120cm / 360cm
1-3 working days
bulky goods to 31.5 kg Longest Site /Girth: 200cm / 360cm
3 working days
If the weight of your order exceed the specified maximum weight, several packages are automatically packed and calculated.
Ordering multiple items
If you order multiple items at the same time,which may have different lead times, these are combined into a singel dilivery to keep the shipping costs as low as possible for you. Please contact us if you do not wish to do so. The shipping time depends otherwise always after the product with the longest delivery time. If this applies to your order, we will inform you about the delivery time at the end of the ordering process.
Delivery time calculation
The deadline for delivery starts at payment in advance on the day after the payment order to the referring institution or other payment methods on the day of the contract conclusion and ends with the expiry of the last day of the period. The stated delivery times are given in working days (Mon-Fri). Please note that Saturday is not a working day. If the last day of the period is a nationally recognized public holiday, the next working day takes the place of such a day.
Display of delivery date
You will see the delivery on the product page and again on the last page of the order form. Please note the above suggestions regarding orders of several articles which have different delivery times.
Calculation of delivery date
To calculate the delivery date we add the shipping date to the time it takes for the package from our distribution center to your delivery address. Orders that include several different products or more copies of the same article, may have longer delivery times. More information can be found under the article "Ordering multiple items"
Combination of several orders
In the following cases our system automatically attempts to summarize several orders in one delivery:
you have placed multiple orders through the same account li>
The dispatch of the orders made to the same delivery address li>
the shipping of orders takes place around the same time. li> the calculated per order shipping rates change by the grouping of items from multiple orders to delivery failed. Where appropriate, delivery costs are calculated for each of the individual orders. However, we never charge more shipping costs, when you appear when placing the order.
Unless it at the destination of your shipment as by adverse weather conditions, natural disasters, unplanned events, strikes, etc. comes to unexpected delays in delivery, please expect two to three additional business days to the delivery date of your order to.<
The product page delivery times relate exclusively to deliveries within Germany. Please note the different delivery times outside Germany which get displayed when you select the supplying country in the table above. If international deliveries arrive at destination, customs clearance may lead to unforeseen delays, such that the delivery date will be exceeded , For further details, please visit our help page for customs clearance, customs duties and taxes.
Corporate customers from European Union countries with valid Ust.ID pay this when specifying and testing the Ust.ID only the net value of goods. When shipping outside the European Union, our net prices apply. Nature and amount of import duties and import duties vary widely from country to country. In addition to customs duties and import turnover tax, incurred in most countries, additional taxes and clearance fees can be, depending on the type of goods, result. If you are registered as a customer of a non-EU country or wish to send in a non-EU country, you are our net prices shown because we only calculate the net prices. Information on import taxes and any import duties, please visit: http://ec.europa.eu/
You will receive a detailed invoice with each delivery. This statement applies also to guarantee cases as proof of purchase and should be stored carefully..
Once the order has shipped, you will receive a shipping confirmation email. There you will find information about the delivery partner, to tracking and to your chosen delivery time. Please make sure that the email address on your order is correct and that the email has not been directed to the spam folder. About the Website with the order status, you can track your order around the clock, 7 days a week.